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Residents Information
Residents Charter
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Pen-Y-Garth EMI Residential and Residential Homes
Pleasant lane
Brymbo
Wrexham
LL11 5DH
Tel:(01978) 753323
Fax: (01565) 830781
The Cedars Rest Home
Limited
23 Langham Road
Bowdon
Altrincham
Cheshire
WA14 2HX
Tel: 0161 928 4361
Fax: 0161 929 5929

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Residents Charter & Philosophy of
Care
Our Philosophy of Care is centred on the individuals right
to achieve and maintain Privacy, Dignity, Independence, Choice, Rights and
Fulfilment regardless of physical or mental capabilities.
The Following are the basis of our approach :-
1. Privacy
The right of the individual to be left alone or undisturbed, and free
from intrusion or public attention into their affairs.
2. Dignity
The maintenance of personal dignity and independence, irrespective of
their physical or mental infirmity.
3. Quality of Care
The provision of skilled, sensitive and sympathetic care to enable all
residents to achieve the highest possible quality of life.
4. Respect
Respect for social, emotional, religious, cultural, political and
sexual needs.
5. Rights
- The right of each Resident to be consulted about daily living arrangements in the Home
and to participate in discussions about proposed changes.
- The right of each Resident to be fully involved in and fully informed about any
assessment of need relating to him or her as an individual.
- The right of each Resident to make informed choices about his / her future personal Care
Plan.
- The right of each Resident to choose his / her own medical practitioner, dentist or
optician and to consult with them in private.
- The right of each Resident to be encouraged to make decisions about his / her own
medical treatment - whenever possible.
- The right of each Resident to manage his / her personal and financial affairs
- The right of each Resident to have access to facilities and services in the community as
any other citizen.
- The right of each Resident not to be moved, either within the Home itself or to another
home, without consultation.
( Management reserve the right to move a Resident within the Home after
consultation with the Resident and his / her family where it is in the Resident's best
interests to do so.)
- The right of each Resident to have access to a formal complaints procedure and to be
represented by a relative, friend or other advisor if he / she so wishes.
NB. Whilst every effort is made to update this site when
changes occur, no responsibility can be accepted for any errors or omissions contained
herein.
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